Ben was EXTREMLY courteous and professional and right on time!!
Reviewed the best options for our security needs and was great to work with. Best service in the industry.
I prefer to get referrals from friends and neighbors, but since I just moved in to my house and have been away from the Dallas area for 35 years, I didn't have friends and neighbors to ask. So I turned to Yelp. The all 5 star reviews you read on here are for a reason. Raphael was very polite, confirmed via text message when the appointment would be, and called ahead of time to let me know when he was on his way today. I had 3 locks that needed changing, and he gave me what prices would be for various options and left the decision completely up to me. There was no pressure to use a more expensive option. I am a single woman and can be leery of whom I let in to my house, but I can 100% highly recommend Raphael and his business.
Ben gave me a good price and opened my car super fast. Even when I still couldn't find my key he gave me a good deal on a replacement. 15 min to get to my location 5 min to open the car. Very prompt
Update: After he opened the car And ordering a new key I ended up finding my old key. Ben was extremely nice and refunded the money for the new key. I couldn't even imagine him doing that since he was on his way to get the new key. Ben is seriously the best.
The service and quality really say it in the name! I've used several locksmiths in the area, and Best Locksmith is by far really the best. The person who answered the phone was super nice, and Ben came right away. He was friendly, fast and highly professional. I would recommend this locksmith to anyone needing any lock service. Plus, their pricing was straightforward and the lowest I've seen.
Ben was so great. He came within a few hours of my call, and he was very knowledgeable and kind! He took extra time to make sure he was getting the right key fob for me from the dealership- sending pics, getting my VIN, etc. He even came back after hours to jumpstart my car (we discovered the battery was dead when he tried to make the keys). I highly recommend this company, and Ben!
I had to replace the deadbolt on my front door and only had a few days before our first open house to sell our home. Ben came by within 30 minutes of my initial call and did the job quickly and got it done, all with a friendly attitude. This is after I already paid a handyman $60 to tell me he couldn't fix it. I would recommend Best Locksmith to anyone needing this service.
Absolutely fantastic service. Accidently locked keys in the trunk of my car. Raphael was here in less than an hour and was able to get the trunk open and retrieve the keys in no time . It's no wonder this business gets so many good reviews....they really are great. No bait and switch pricing and they kept in contact on the way. Can't beat that.
I called Best Locksmith to have 3 locks rekeyed. The service, expertise, customer service, promptness and work were so excellent that I also had another 10 locks done! Eran was very friendly and definitely an expert locksmith. No matter what I asked, he made it happen with a smile! Their price was also very reasonable. I know that I will use them again and recommend them highly to everyone! Thanks Eran and Best Locksmith!
Excellent, quick service. Very helpful. I lost my car keys and within 15 minutes Rafael was at my car ready to help me out. Best price out of all locksmiths I called. Made me the key right on the spot. True professional. If you need a locksmith then your search ends now..give them a call and it will be the best decision you will ever make...
They saved my day!
I called BL after running through some BS with PopALock. Best Locksmith took my information, said it would be about 15-20 minutes to open my apartment. Evidently the door knob busted and the latch wouldn't release rendering my key useless. The tech called me 5 minutes from my initial contact with the company and said he would be there in 15 minutes. Which he was!
Prices are comparable with other locksmiths.
Very friendly, very professional, prompt and they took a credit card on site. I rarely need a lock smith but I'm saving their # in my phone.
Pretty good guy, good work, came on time, works fast, fixed my locks, didn't overcharge. Very professional. I will definitely use him again and recommend him without hesitation.
Rafael was very helpful when changing the locks in our new home. He arrived on time and was very knowledgable about his work. He not only re-keyed our locks but also fixed several that were not installed correctly. Will definitely call A Star again the next time we need our locks changed!
I had lost my keys on memorial day and Rafael was the only guy willing to help me out without overcharging me for holiday fees. not only that everyone gave me a 2 hours ETA and he was at my place within 20 mins. then he unlocked my car and my mother notice the keys in the car (I know so dumb of me) and he completely voided travel fee (he coming from Dallas to euless) and to unlock the door. let me tell you absolute best service especially from my mistake. not only that he through in a FREE spare key for my mom in case I lost my key. thanks again RAFAEL. please if you ever need a locksmith this is the guy you want! not only that for you ladies i might want to add he is a very handsome muscular lad 🙂
The deadbolt on our front door broke. I called A Star Locksmith and they called me back immediately to schedule. Rafael was terrific. He was very knowledgeable and helpful. He searched all over for the needed parts to insure I was getting the best price. Everything Rafael did was curious and professional. If you want to feel secure, I would use A Star Locksmith!
I needed to have a new transponder key made for my car. I shopped around for prices and A-Star had the best price. On top of that, Rafael showed up and was very polite and straightforward. He didn't play games like other locksmith and gave me a fair price on everything.
Excellent response time and work by Rafael. Would definitely use him again. Gave me a rough estimate over the phone after hearing what I wanted done. He arrived on time, and the doors fit perfect after his work was completed. I provided my own locks which provided a challenge but he was able to work through it. He was affordable compared to other estimates I received and very courteous. Happy to recommend him to others.
My cousin was staying at my mom's house and was not familiar with all the locks and got locked out after being away from a business trip. I looked up locksmiths on Yelp and found Best Locksmith and reviewed all the ratings and THEY ARE TRUE! It's your best choice if you are locked out of the house!!! Ben came to our house and waited for us to even get there. He took 5 minutes tops to open the door from my garage into the house! I even told my neighbors across the street about them as Ben drove off. I will definitely use them again if I have any trouble with my house OR car. Ben did NOT damage the lock either. He was careful not to damage the door or lock when he did it. We were all impressed and will definitely use them again.
Ben was awesome! He made the rekeying process very easy. He called before he came to the house and the process was 15 min long. Thanks!
Very quick, very professional and the best rates in DFW. I would certainly use Rafael again and would recommend him to anyone who needs a locksmith.